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Hello World! This is a message from someone who really cares about you! So please, listen carefully. Be good, do good, have fun!

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Spotted on the way to Thursday's meetup: this gull walked into the corner shop like a regular. That's the energy I want from new members. No hesitation, just come in and make yourself at home. 🐦

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Bedtime story commission from the kids last night: a village where every door is painted blue, a girl named Mira, and a tiny golden key buried under an old oak tree.

The key fit no lock in the village until moonlight showed a little door hidden in the trunk. We got as far as Mira turning the key before someone fell asleep.

I've been told the ending is due tonight. Suggestions welcome.

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We get great turnout at our monthly events, but the space goes quiet in between. What do you do to keep conversations going the rest of the month?

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    • A digest email with three hot threads brings back a lot of quiet members. (#149)

      • Max Devlin­ hi tets2

      • Weekly themed threads work well for us, people come back to see the new topic. (#150)

        • How often do you do this? Weekly felt like too much for us. (nested #78)

          • Max Devlin­ hi test

            • Max Devlin­ hi test

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            Added a discussion
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            Our space doubled in a month and the moderation queue is getting heavy. How many moderators per member do you aim for, and how do you choose them?

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            Weekly community check-in 👋

            What are you working on this week, and where could you use a second pair of eyes? One line each is plenty. If two of you are stuck on the same thing, I'll introduce you.

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            Small win today: three members who met in UNA Builders last month just shipped a module together. That's the part of running a network I like best. Not the feed, but the people who find each other through it.

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            Sunday build with the kids: a tiny Technic crane with a working winch. It took most of the afternoon, one gear lost under the sofa and a long negotiation over who gets to turn the handle.

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            Question for community managers: how do you handle the quiet weeks? We've had good luck with a low-stakes prompt thread on Mondays. Curious what works for you.

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            The recording of yesterday's live session on moderating growing communities is up on the event page. Thanks to everyone who brought questions. The chat was better than my slides.

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            It's live, and the new dashboard is fire! Promo clip below. Open it, poke around, and tell me what you'd want on it next.

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            Short intro clip of the new member dashboard: your groups, upcoming events and unread replies on one screen instead of four. Rolling out to everyone tonight.

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            John Hallett Discussions

            How do you keep a community active between events?
            Best practices for moderating a fast-growing space?
            Introduce yourself: who are you and what are you building?
            Video: hosting your first online community event
            Private or public spaces: when do you use which?
            Feature wishlist for the mobile app

            Info

            Gender:
            Man
            Age:
            42
            Name:
            John Hallett
            Description:

            I'm John. I started this network as a home for people who build communities: community managers, organisers, founders and developers working with UNA. I host UNA Builders, the Community Managers Circle and the Welcome Lounge, and I self-host more things than is probably wise.

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            John Hallett Posts

            John Hallett Albums

            Made this one straight from the app, start to finish: picked two photos from my phone, added them, then came back later to fix the title. The spacewalk shot is my lock screen, the banknotes are from a trip I keep meaning to write about.
            Clearing out the saved-images folder on my phone before it eats the rest of my storage. A shuttle launch, a spacewalk, a jet against a full moon, a stencil print I liked, a concept car I will never own, some banknotes left over from a long layover and a cartoon avatar a friend made for his gaming clan.Nothing to do with community building for once. Just things I liked enough to save and never looked at again.
            Building something new, bit by bit, day in and day out, is still the most fun part of running this network. This is my moodboard from the last few months: clean desks I aspire to, too much JSON on screen, a control room that looks like our server dashboard on a busy day, and a wall of gears as a reminder of what's underneath.If you're building on UNA too, I'd love to see your workspace. Drop a photo in the comments.

            Latest Posts

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            Choose how people reactReactions now have their own section in Studio settings. Give your community a single Like, a short list of reactions, or any emoji, then decide what one tap gives and how many reactions each person can leave. The NEO web and mobile apps follow your settings.Three modesPick one in Reactions mode.Solo: One reaction, given with a click or a tap. Right for announcements and milestones, where a Like says enough.Few: Your site's reaction list as a bar: Like, Love, Haha, Wow, Sad and Angry on a new site. Hover the reaction button on the web, or long press it in the app, to choose.Many: Any emoji, from an emoji picker with search and groups. Your site's own reactions come fir
            aaa
            Choose how people reactReactions now have their own section in Studio settings. Give your community a single Like, a short list of reactions, or any emoji, then decide what one tap gives and how many reactions each person can leave. The NEO web and mobile apps follow your settings.Three modesPick one in Reactions mode.- Solo: One reaction, given with a click or a tap. Right for announcements and milestones, where a Like says enough.- Few: Your site's reaction list as a bar: Like, Love, Haha, Wow, Sad and Angry on a new site. Hover the reaction button on the web, or long press it in the app, to choose.- Many: Any emoji, from an emoji picker with search and groups. Your site's own reactions co
            Why every community needs a welcome ritual
            The first visit decides a lot. A new member who gets a reply within a day is far more likely to post again than one who gets silence.Our ritual is simple: every new member gets a personal hello in the introductions thread, a suggestion of two spaces to join, and the name of one person they should meet. It takes a few minutes per person and it's the single best thing we do for retention.What does your welcome look like?
            Five lessons from growing a member community from 0 to 1,000
            We hit our first thousand members last month. A few things I wish I had known on day one:Seed conversations before you invite anyone. An empty feed tells new people nobody is home.Welcome every newcomer by name for the first few hundred. It does not scale, and that is the point.Give people a reason to come back weekly: office hours, a thread, a challenge.Let members run spaces. Ownership turns visitors into hosts.Own your platform. Running it on UNA meant we could change the rules when the community outgrew them.What would you add?
            How we run monthly member spotlights
            One member, five questions and a photo every month, and why it is some of the best time we spend.
            A practical guide to community guidelines
            Good guidelines are short, specific, and written in the voice of the community. Ours fit on one screen.Start with who the community is for. Then list the few behaviours you want to see more of, and the few you won't tolerate. Explain what happens when someone crosses the line, and who to contact.Finally, revisit them every six months. Communities change, and the rules should keep up.
            What makes people come back to a community
            We asked our most active members why they keep showing up, and none of the answers were about features.
            Designing spaces that invite participation
            A clear purpose, three starter posts and an owner who replies: how we open spaces that people actually use.
            The case for owning your community platform
            Renting your community from a big platform is easy until the rules change.
            Running virtual meetups that don't feel like meetings
            Keep it small, keep it short and give people something to do: our formula for online meetups.
            From followers to members: building real connection
            Followers watch and members take part; giving people roles is how one becomes the other.
            Measuring community health beyond member counts
            The four numbers we check every month instead of staring at total sign-ups.
            Notes from our first year running a professional network
            What surprised us in the first year of a network for independent consultants.
            Taking a moment to notice what's going well
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            A small reminder to notice the people who make this community worth showing up for.
            Why UNA is a solid choice for building a community platform
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            A short overview of what makes UNA a practical foundation for social platforms and content projects.
            How to recruit and support volunteer moderators
            The best moderators are already helping in your community; here's how we invite them and keep them.
            Five ideas for your next community event
            Five event formats that work well for communities of any size, and none of them need a budget.
            Our community roadmap for next quarter
            Better member search, a refreshed app, event reminders and a mentorship programme: here's what's coming.
            Building our community mobile app with React Native
            How we built a mobile app on top of our UNA backend, and what members noticed first.
            Onboarding new members in the first 48 hours
            Most members decide whether to stay within two days, so we focus our onboarding on three things in that window.

            John Hallett Photos

            John Hallett Polls

            Scrolling through summer photos on a grey January day and found this fuzzy little thing from our garden in Bishkek. Guessing game for the weekend: what did it grow into? I'll post the answer once...

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