Sharing what we do for crisis signposting in the Patient Support Network, in case it helps anyone here. Every space has a short pinned post at the top: how to reach emergency services, where to find a crisis line in your country, and a plain reminder that the group can't respond in real time. We review it every three months because links and services change. How do you keep yours current, especially with members in different countries?

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Something every health community eventually faces and few of us plan for: a member dies. Do you leave their posts up, add a short memorial note, hand the account to family? We had our first one in December and simply asked the family what they wanted. They asked us to leave everything exactly as it was. I'd like a written policy before the next time. If your space has one, I'd be grateful to read it.

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A low-pressure weekly thread gives quieter members an easy way to take part on days they don't want to talk about their health.
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Some questions in health groups need a clinician's answer, and moderators can redirect them without shutting people down.
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A short starter set of community guidelines for health groups, written in plain language and ready to adapt.
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Losing a member is one of the hardest moments for a health community, and a little preparation helps moderators respond with care.
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The settings and decisions I check before the first member joins a health support group.
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Sponsorship can look like a lifeline for a volunteer-run health group, so it's worth knowing which offers to decline and which conditions to set.
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Members facing medical costs will eventually ask the group for help, so decide how you'll handle fundraising posts before the first one arrives.
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When only a few dozen people in the world understand what you're living with, the usual community playbook needs some changes.
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